As the person who headed the Office user experience teams and the person who is now running the Windows experience teams in Microsoft, Julie drove the idea for the Ribbon user interface in Office 2007 and led the conceptualization and development efforts behind all of the new user interface elements in Windows 7. At PDC, I had a chance to speak with her about her efforts within the Windows and Office teams. During this interview, we discussed:

• the inspiration and need for a new interface for Office
• the circumstances which led to the superbar and the multi-touch-oriented user interface in Windows 7
• how the PDC laptops came into existence
• the decision to use various new technologies such as gaze tracking, heat maps, among others.

Highlights:

Office 2007’s Ribbon: “A lot of the things they would ask for would already be in [Office], and so we felt we could come up with a better way to expose capabilities that were in Office and help people create better, more powerful documents”

The Windows 7 superbar, jumplists, etc.: “We wanted to simplify the whole experience and take away the differences between launching applications and switching applications and making it easier to get back to documents you did the day before. That was kinda the inspiration: to put the customer more in control of everything they’re trying to do on their PC”

Multi-touch in Windows 7: “There were a lot of cool things going on both inside Microsoft and outside Microsoft with touch, things like the iPhone which has the touch interface as well as Microsoft Surface, and so we felt that your PC experience could be very much enhanced by having direct manipulation [of objects on the screen], and you’d work much more naturally with it.”

The PDC laptops and how they happened: “We worked together with Acer to spec-out a PC and we kinda had the idea that ‘what would the ultimate developer machine look like?’ and ‘what can we do to put all the things in it that would be the things we want developers to do with Windows?’ So we had location awareness, the touch screen, all of the virtualization capabilities in it, 64 bit, etc.”

The direction of the Windows 7 beta program: “We used a lot of the beta feedback from Vista to help inform the plan for what we were going to do with Windows 7, as well as things on the blogs, the customer research that we did”

How the Office 2007 UI itself was researched: “We always try to apply new technologies to learn about how people use [our software]. We even talked about trying to figure out if we could put electrodes on [people’s heads] and measuring brain waves to see how they responded to one interface over another, but we didn’t get to that point.”
(You can catch the Ribbon presentation where the gaze tracking and heat mapping bits were discussed on Jensen Harris’ blog. ~Bryant)

Catch the full video interview with full answers to these topics after the jump.

Update: I made the video public prior to posting this, but within the last ten minutes (as of 6:54 PM GMT-5), something happened to revert the video back to private again. Video has been re-established as public.

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