Microsoft and Branding: What the heck?

posted on March 16, 2010 by Bryant Zadegan

Up until now, Bryant’s life has been dominated by more scholarly matters. Now that time exists, things should be returning to a manageable pace.

Miscellaneous Microsoft branding

How many different consumer online platforms does Microsoft have right now?

  • Bing
  • MSN
  • Windows Live
  • XBOX Live
  • Zune Marketplace

That’s just a quick braindump; there are probably more, but for the purposes of my quick bout with insanity, this should suffice.  The way I see it, Microsoft is rapidly losing branding focus, and while this doesn’t sound like something that matters in this age of Web 2.name-it-whatever, it is an issue for Microsoft, and it extends beyond the world of Microsoft’s online properties.

Jump to see why I think this is becoming a problem. Yeah, it’s long, but this is one of the few times when an overly long post is justified.

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Short: Google puts out a Super Bowl ad, proves that Bing is actually worth something

posted on February 7, 2010 by Bryant Zadegan

What’s the best way to tell the whole world that your competitors are actually gaining on you against the founding premise of your business? Start advertising that one service you’ve never had to advertise. Google did just that during Super Bowl XLIV, showing off not a phone nor even a new service, but merely an ad promoting Google Search.

Since Bing and Yahoo are effectively on the same side and Bing has been gaining marketshare against Google, this is an obvious sign that Google actually feels threatened by Bing.

Competition is good. Windows 7 arose out of competitive need, and we might now see two amazing search platforms arise out of a heated Google v. Bing war. I’m looking forward to it.

Julie Larson-Green on Windows, Office, Touch, and Mind Reading

posted on November 25, 2009 by Bryant Zadegan

Julie Larson-Green

As the person who headed the Office user experience teams and the person who is now running the Windows experience teams in Microsoft, Julie drove the idea for the Ribbon user interface in Office 2007 and led the conceptualization and development efforts behind all of the new user interface elements in Windows 7. At PDC, I had a chance to speak with her about her efforts within the Windows and Office teams. During this interview, we discussed:

  • the inspiration and need for a new interface for Office
  • the circumstances which led to the superbar and the multi-touch-oriented user interface in Windows 7
  • how the PDC laptops came into existence
  • the decision to use various new technologies such as gaze tracking, heat maps, among others.

Highlights:

Office 2007’s Ribbon: “A lot of the things they would ask for would already be in [Office], and so we felt we could come up with a better way to expose capabilities that were in Office and help people create better, more powerful documents”

The Windows 7 superbar, jumplists, etc.: “We wanted to simplify the whole experience and take away the differences between launching applications and switching applications and making it easier to get back to documents you did the day before. That was kinda the inspiration: to put the customer more in control of everything they’re trying to do on their PC”

Multi-touch in Windows 7: “There were a lot of cool things going on both inside Microsoft and outside Microsoft with touch, things like the iPhone which has the touch interface as well as Microsoft Surface, and so we felt that your PC experience could be very much enhanced by having direct manipulation [of objects on the screen], and you’d work much more naturally with it.”

The PDC laptops and how they happened: “We worked together with Acer to spec-out a PC and we kinda had the idea that ‘what would the ultimate developer machine look like?’ and ‘what can we do to put all the things in it that would be the things we want developers to do with Windows?’ So we had location awareness, the touch screen, all of the virtualization capabilities in it, 64 bit, etc.”

The direction of the Windows 7 beta program: “We used a lot of the beta feedback from Vista to help inform the plan for what we were going to do with Windows 7, as well as things on the blogs, the customer research that we did”

How the Office 2007 UI itself was researched: “We always try to apply new technologies to learn about how people use [our software]. We even talked about trying to figure out if we could put electrodes on [people’s heads] and measuring brain waves to see how they responded to one interface over another, but we didn’t get to that point.”
(You can catch the Ribbon presentation where the gaze tracking and heat mapping bits were discussed on Jensen Harris’ blog. ~Bryant)

Catch the full video interview with full answers to these topics after the jump.

Update: I made the video public prior to posting this, but within the last ten minutes (as of 6:54 PM GMT-5), something happened to revert the video back to private again. Video has been re-established as public.

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The Effects of Leaks: A Candid Interview

posted on October 25, 2009 by Bryant Zadegan

Good evening, Slashdotters. Feel free to check out the rest of our Windows 7 launch coverage, including a quick video interview with Microsoft Corporate Vice President Brad Brooks as well as a rundown of how the Windows 7 tweet-up went on Thursday night

We’ve tried to withhold ourselves from sourcing our news from leaky valves in Microsoft as of late (and you can see where that’s gotten us. ahem), but we don’t just stay away for the sake of keeping ourselves out of that eternally stressful race for content. We tend to stay out of it because behind every leak, someone’s job suffers as a result.

I had a very open interview with someone at the launch event. This person frequently deals with product leaks, and as a result, it’s fair to say that the person knows exactly how said leaks impact work, the lives of everyone connected to the project, the public perception of a product, and so forth. My interview with this particular Microsoft employee was fulfilling in the sense that I’m able to offer an uncensored glimpse into what Microsoft has to deal with whenever someone decides to leak a build, leak a screenshot, break an embargo, and what not.

Check the break to read about how it all went down. Keep in mind that there’s no video or audio and that this is, indeed, a long read apparently not as long as some people have seen in the past. Thanks is due to the anonymous commentators who pointed this out.

Windows 7 Launch Coverage

posted on October 24, 2009 by Bryant Zadegan

For a week or two after the official Windows 7 launch, I’ll be posting all sorts of videos, interviews, and other content. Stay tuned and either bookmark this post (and check repeatedly) or simply check AeroXperience for more updates. These will be the last major posts prior to the rollout of winJade, of which I’m intentionally withholding details because I’m mean and simultaneously awesome.

  1. The day after 7: perspective… and Brad Brooks (October 23, 2009) (Update: video brightened)
  2. The Windows 7 tweet-up in New York City, Winners, etc. (October 24, 2009)
  3. The Effects of Leaks: A Candid Interview (October 25, 2009)
  4. Unfortunately, the Windows 7 Keynote Interview with  Thorsten Ganz cannot be published due to technical issues.

That’s it. Keep an eye on us for PDC!

The day after 7: perspective… and Brad Brooks

posted on October 23, 2009 by Bryant Zadegan

When a product garners so much positive attention that the press are cheering after demonstrations, it’s generally considered a rather outstanding feat. I don’t remember the same kind of positive attention during the late January 2007 launch of Windows Vista (php str_replace("ch", "j", "cheering") would be a more accurate description of what happened after the Windows Vista launch event), but the crowd at the Windows 7 launch was far more enthusiastic and festive. That having been said, a few things put this launch into perspective for me and might give a sense of just how important and gamechanging Windows 7 might be.

  1. Microsoft is fully shifting focus to Windows 7. Windows Vista, of which the sheer length of the development cycle was inversely related to the level of approval and favor it garnered as time passed, has turned into something of an elephant in the room for Microsoft employees. Using the same metaphor and finding an excuse to quote an anonymous Microsoft employee I overheard yesterday afternoon, Windows 7 is the equivalent of a reputational wrecking ball designed for the sole purpose of “getting that elephant the f*** out”; it was the first Windows consumer OS born almost entirely from what the user wanted (read: what the average user hated about Vista). Now that it’s out and it starts replacing what was a good OS blighted by pre-SP1 bugs with what is a good OS right from the get-go, Microsoft has switched into what’s essentially a massive damage control mode.
  2. Adoption rates and momentum are high, at least according to an analysis by Rob Enderle. Based on his analysis of a study done independently from Microsoft by Laura DiDio and Sunbelt Software, he believes that Windows 7 adoption rates are “unmatched since Windows 2000” adoption rates almost a decade ago. Consumer adoption rates are also up there, with PCMag using the line “Windows 7 More Popular Than Harry Potter” to carry their point. Given that Windows 7 beat Harry Potter on Potter’s home turf, I’m going with the notion that PCMag and Amazon UK are right.
  3. Apple created more ads specifically for launch day. Yes, that depressing and uninspired ad campaign which Apple has continued for the last 4 years saw three new additions to the lineup. That’s three new ads released on the same day, which makes sense given the massive dearth of negative press against Windows 7. When a competitor simultaneously launches three attack ads specifically for your product launch, it’s a sign of desperation and a good enough reason for you to pull out your grill and refill that propane tank.

Hey, it wasn’t just me. The vast majority of Engadget’s commentators happen to agree.

Despite the recession and the subdued projections stemming as a result, it’s fair to say that all of the excitement is actually making jobs easier. Microsoft’s PR teams have an easier time when products don’t suck, and the press can move on to fuming at something more important, like the name of the next celebrity’s adopted baby.

The benefit to you? Better apps, higher developer morale, a solid OS, a higher willingness to publicly be a fan of Windows 7, and enough free time for a quick and awesome interview with a certain keynoting executive and perhaps the new face of Windows client by the name of Brad Brooks (Brandon LeBlanc would wisely and accurately like to remind me that there is no single face to Windows).

You can catch the video after the break. This interview happened near the end of our day, so the detailed questions were reserved for others who were around the event. You’ll see all (but one) of them over the coming week.

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Terms of Service issues with Zune HD (and a fix)

posted on September 15, 2009 by Bryant Zadegan

Just to clarify: this is a selective issue; the scope of this issue isn’t known, but not everyone is seeing this problem. The fix is outlined after the jump for the issue listed below for those of you experiencing it.

In the wonderful world of Zune, all the Zune teamsters, Zune coders, Zune pushers, and Zune lovers are busy celebrating the launch of the Zune HD. That’s not to say there aren’t any snags with which to deal. Case in point: I came across this wonderful screen when I tried to sign into my account under Zune 4.0 for the first time:

zuneterms1

“Great, there’s no terms to which I must agree. I’ll just go ahead and click Accept,” (the result of which you can see after the jump)

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FSF violates CC license with Windows 7 Sins

posted on August 27, 2009 by Bryant Zadegan

Windows 7 Sins logo

For the uninitiated,

FSF = Free Software Foundation

CC = Creative Commons

That out of the way, let’s get to the point: The Free Software Foundation’s latest ridiculous hit piece on Microsoft (after the break) not only uses a license considered a “cardinal sin” (as stated by Matt Asay) amongst free open source software proponents, they actually render their own licensing null and void by blanketing IP which they don’t actually own. Let’s take a look.

FSF licensing footer

The important part, circled in mspaint-esque red, can be found at the bottom of the campaign’s page. Basically, their Creative Commons license requires attribution, denies derivative works (the “cardinal sin”), and, quite ironically, puts no limits on commercial reproduction. I’ve saved a copy of the page to commercially reprint for the sake of covering my PDC bills since they apparently don’t care, but that’s beside the point. The point is that they applied a Creative Commons license to the entire page, which of course spans all of the elements used within the page. This also spans the header image, which violates Microsoft’s trademark by reproducing the new Windows logo with the primary four colors intact, thereby qualifying as a gross breach of Microsoft’s trademark. Because the FSF did not receive permission to use the Windows logo and because they did not exempt the trademark from the license, they’re now left with a license which covers items in violation… which renders the Creative Commons license spanning their entire page (and every other page mentioning that license with that header) null and void. This, of course, also means that my derivative works are perfectly allowed. Score one for defense.

To summarize, not only did the Free Software Foundation violate their own principals, they hypocritically denied the right to create derivative works from the campaign page while creating a derivative work from Microsoft’s logo which is close enough to the original as to give grounds to Microsoft for a lawsuit. In addition, it begs the question of whether the funds they happen to have are truly being used to better the open source cause or if they’re just burning money in a campaign of FUD.

Microsoft, of course, likely won’t sue because giving the Free Software Foundation their own Streisand Effect would be a nightmare scenario.

All of the above is from my primitive understanding of IP law and licenses. I am not a lawyer, but I would love to be corrected by someone who is and hasn’t chosen a side in this mess.

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Windows 7-E apparently still on sale in Europe

posted on August 24, 2009 by Bryant Zadegan

UK_Prd_Bx_Tilt_L_Win_7_Home_Prem_E UK_Prd_Bx_Tilt_L_Win_7_Ult_E UK_Prd_Bx_Tilt_L_Win_7_Pro_E

Oh hey, seems like Windows 7-E is making a comeback (source-link is German) after having lived and died a very uneventful life in the EU. The German-language Microsoft Store is selling it for 299 euros, and the box art (as well as the page) clearly notes the lack of internet explorer on this version.

Mistake? Joke? A sign that Microsoft might’ve gotten pissed at Opera’s and Mozilla’s recent efforts to milk even more out of them? Who knows, but the box art for “Ultimate-E” has a weird stuttery look to it.

Credit goes to Andre Da Costa for pointing me to the buy page via MSN. I can’t read German, but from the presence of the box art, I’m certain this is for a retail copy of Windows 7-E.

8 reasons not to avoid Windows 7

posted on August 21, 2009 by Bryant Zadegan

Windows7_v_rgb My thanks goes to Ed Bott, legendary Microsoft columnist and author, for pointing me to this rather depressing article on Wired this afternoon. Before you begin reading my rebuttal, I’d like to remind all of you that I quite like my Windows and quite hate my Apples, so if you’re an Apple fan, lover, loyalist, and/or propagandist, you can save yourself a lot of adrenaline-inspired organ damage by avoiding this article.

With that aside, let’s get to it.

Brian Chen, a self-admitted Mac user (I’ll explain why this is bad at the end) and writer for Wired Magazine, has come out swinging hard at Windows 7, likely out of his own fear of seeing Apple’s marketshare decrease once Windows 7 gains traction. His current piece, eloquently titled “7 Reasons to Avoid Windows 7” strikes at the most commonly misunderstood points in Windows without properly dissecting the logic behind any of Microsoft’s decisions. In this piece, I’ll be going through each of Mr. Chen’s points, one by one, in order to explain exactly why both Windows 7 should be embraced and why Mr. Chen’s writings should be avoided. Awesomeness exposes itself after the jump.

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