http://winjade.net/2008/10/general-experiences-pdc2008/ Just another WordPress weblog Wed, 17 Mar 2010 06:13:05 -0400 http://wordpress.org/?v=2.8.6 hourly 1 http://winjade.net/2008/10/general-experiences-pdc2008/comment-page-1/#comment-411 Bryant Tue, 09 Dec 2008 01:20:47 +0000 http://www.aeroxp.org/?p=613#comment-411 I get that, but my biggest issue with Virgin was the lack of sympathy. I'm not saying they should be sympathetic (they certainly don't have to be. They only need to deliver what the customer paid for), but if an opportunity for someone is tossed out the door thanks to a company being unwilling to cooperate... that scores low marks in my book. I get that, but my biggest issue with Virgin was the lack of sympathy. I’m not saying they should be sympathetic (they certainly don’t have to be. They only need to deliver what the customer paid for), but if an opportunity for someone is tossed out the door thanks to a company being unwilling to cooperate… that scores low marks in my book.

]]> http://winjade.net/2008/10/general-experiences-pdc2008/comment-page-1/#comment-412 Tom Tue, 09 Dec 2008 00:09:49 +0000 http://www.aeroxp.org/?p=613#comment-412 Most exit-row seats have more legroom. Some people go out of their way to get those seats (not you, and not me, but see seatguru.com). Virgin America is just trying to capture incremental revenue. Most exit-row seats have more legroom. Some people go out of their way to get those seats (not you, and not me, but see seatguru.com). Virgin America is just trying to capture incremental revenue.

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